TOUR
Powerful Insights to Transform How People Work
Track, measure, manage and optimize the digital experience across every device, application and activity.
A Tour of ManagedDEX:
The Digital Employee Experience Service That Scales
ManagedDEX is powered by RavenTek and built upon Riverbed’s world-class digital experience management platform–Alluvio Aternity. With direct access to a world-class team of digital experience engineers and advisors, proactively support and deliver real-time, actionable insights about the health of your IT ecosystem and improve the employee digital experience.
We focus on the end user so you can truly understand what the tech-dependent workforce is experiencing. We help IT teams see things from the user’s perspective to optimize application and device performance, resolve problems, and maximize productivity.
Your teams rely on applications to keep your business running – from executing single step activities to highly complex business workflows. Define user interactions in the context of a business workflow, to measure, manage and improve workforce productivity.
Your teams are often too busy to report application issues. Automatically set performance baselines, enables you to manually set SLA thresholds, and notifies you when violations occur–proactively detecting and resolving application performance issues.
Accelerate Your DEX Journey with Unmatched Strategy, Insights & Service
Monitor Any Application On Any Device
Users don’t care how technology works, they just want it to work.
Now you can seamlessly monitor the user experience across any number of applications and devices to ensure optimal performance.
DXI with Real-Time Insights
The Digital Experience Index (DXI) automatically calculates your overall digital experience score and identifies the specific areas needing improvement.
Understand Employee Sentiment with Real-Time Feedback
Go beyond post-ticket surveys and collect contextual sentiment to understand the employee experience with the technology they use to be successful.
Track and Optimize Experience Over Time
Measure, score and optimize the digital employee experience so you can track experience over time and predict productivity degradation.
Prevent Issues Before They Happen
Surface potential IT and security issues and make recommendations on actions to remediate and improve the digital experience for employees.
Ready to Get Started?
Discover cost saving opportunities by measuring what matters most.
